9.0.002.00
Reporting and Analytics Aggregates Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
|---|---|---|---|---|---|---|---|
| 08/11/21 | Update | X | X |
Helpful Links
Releases Info
Deployment Procedure
Product Documentation
Genesys Products
What's New
This release contains the following new features and enhancements:
- Support for PostgreSQL 12 (GCXI-4881)
Resolved Issues
This release contains the following resolved issues:
A new Date Range, Last 14 days, is now supported for the Pre-Set Date Filter. The range now appears in any GCXI reports that include the Pre-Set Date Filter prompt. (GCXI-4977)
The aggregation process no longer fails due to an arithmetic overflow in scenarios where the value of FIRST_RESPONSE_TIME is unusually large. Previously in such scenarios, aggregation could fail with an error similar to the following:
2021-03-04 20:14:01,960 DEBUG ERROR 35000 com.microsoft.sqlserver.jdbc.SQLServerException: Arithmetic overflow error converting expression to data type int.(GCXI-4749)
The aggregation process no longer fails in scenarios where time zones are configured with non-standard offsets (for example, 45 minute offset for Asia/Katmandu). Previously in such scenarios, aggregation could fail with an error similar to the following:
ERROR misc-error discrepancy between DATE_TIME and time-zone offset(GCXI-4745)
Upgrade Notes
Refer to the Deployment Procedure for this release to deploy the installation package within your environment.