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Interaction Server Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
01/24/17 Hot Fix X X X X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

This release fixes an issue with parsing of XML messages for File and JMS Capture Points. Previous versions of the 8.5.108 family could not parse any XML messages on Unix platforms. Older versions—8.5.107 and below—are not affected and do not have this issue. (ESR-12391)

Interaction Server no longer deadlocks when the Desktop disconnects. Previously, this could happen either when the agent closed the Desktop or when an agent login session timed out. In those scenarios, the server would appear unresponsive and would not process any requests. This issue was introduced in the 8.5.107 release. (ESR-12373, ESR-12287, ESR-12343)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on January 25, 2017, at 01:55.
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