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Section: chat-client
Default Value: No default value
Valid Values: Empty or any string that presents a valid chat interaction userdata prefix
Changes Take Effect: Immediately

Specifies a list of prefixes delimited by a semi-colon (;). Each prefix is the name of a chat interaction userdata that E-mail Server filters out when creating a child outbound email interaction to send the chat transcript. The prefixes are case insensitive. An empty value indicates that E-mail Server does not filter out any userdata when it creates the child interaction.

E-mail Server Release Notes

Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
09/30/21 Update X X

Helpful Links

Releases Info

Product Documentation

Genesys Engage Email

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • E-mail Server can now filter userdata key-value pairs (KVP) from the parent chat interaction when creating a new interaction to send the chat transcript. This new configuration option is added: block-parent-userdata-with-prefix. (ESR-15466)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on September 30, 2021, at 17:30.
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