9.0.005.48
Genesys Co-browse Plug-in for Workspace Desktop Edition Release Notes
Release Date | Release Type | Restrictions | AIX | Linux | Mac | Solaris | Windows |
---|---|---|---|---|---|---|---|
03/19/21 | General | X |
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What's New
This release contains the following new features and enhancements:
- Support for Windows Server 2019. See the Genesys Co-browse page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems. (CB-7591)
- Support for proxy with authentication. To configure, use the following new configuration options: [cobrowse] proxyLogin and [cobrowse] proxyPassword. Other proxy settings were not changed and can be set using the Windows proxy setting. (CB-7529)
- Support for Genesys Customer Experience Insights (GCXI) to extract a custom InteractionId in the user attached data. To configure, use the new configuration option [cobrowse] customInteractionId. (CB-7575)
Resolved Issues
This release contains no resolved issues.
Upgrade Notes
No special procedure is required to upgrade to release 9.0.005.48.
This page was last edited on April 15, 2021, at 18:01.
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