9.0.005.33
Genesys Co-browse Plug-in for Workspace Desktop Edition Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 04/07/20 | Hot Fix | X |
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What's New
This release contains the following new features and enhancements:
Genesys Co-browse Plug-in for Workspace Desktop Edition (WDE) now has a stricter policy for working with origins against the agent's localization. To allow working with the localization resource via HTTPS, you must place the resource in the same origin that the Co-browse Plug-in for WDE uses to work with Co-browse.
If load balancing is used for the Co-browse Plug-in for WDE to access Co-browse, place the JSON localization file in the static folder of the Co-browse nodes, and add the following snippet in your NGINX configuration file. (CB-7360)
location /static {
proxy_pass https://<cobrowsecluster>$uri?$args;
}
Resolved Issues
This release contains the following resolved issues:
The CefSharp WPF libraries, Chromium Embedded Framework, and Chromium are now updated to version 79 due to security requirements. (CB-7347)
Synchronization with system language settings is now added to the internal browser for Genesys Co-browse Plug-in for Workspace Desktop Edition in order to support the same language for native HTML components. Previously, some elements could appear in different languages for the agent and customer during a co-browse session. (CB-7346)
The CO-BROWSE tab activation process is now updated to define the correct browser size when the tab is activated by a new session event. Previously, the horizontal scroll bar was not displaying during a co-browse session when the CO-BROWSE tab was not selected prior to the session. (CB-7344)
The embedded browser resize handling and browser version are now updated for a better user experience when the Workspace Desktop Edition (WDE) window is resized. Previously, when the WDE window with an active co-browse session was resized or the size of the Co-browse panel changed, a gray panel appeared and the browser did not show new data. (CB-7212)
Upgrade Notes
No special procedure is required to upgrade to release 9.0.005.33.