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Genesys Administrator Extension Release Notes

Genesys Administrator Extension is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
06/30/23 Hot Fix X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • This release introduces two new options, skill_assignment_max_agent_updates and skill_assignment_max_skill_updates, under the general section of Application Options. You can use the skill_assignment_max_agent_updates option to set a limit on the number of agents the user can select when using the Edit Skills feature. Similarly, the skill_assignment_max_skill_updates option allows you to set a limit on the number of changes the user can perform during the skills update. In both cases, when the user exceeds the limit, the user is shown a warning message. (GAX-11567)

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on June 30, 2023, at 13:21.
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