9.0.103.09

Genesys Administrator Extension Release Notes

9.x

Genesys Administrator Extension is part of 9.x starting in 9.0.000.15.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
10/25/21	Hot Fix			X			X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Administrator Extension

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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GAX now displays non-agent supervisors correctly under the Supervisors column in the Agents dashboard. Previously, supervisors who were non-agents/users were not listed as Supervisors. (GAX-11318)

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GAX now compresses all API responses to resolve latency issues when loading Agents and Users into the Agents dashboard and Persons tab. (GAX-11255)

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Autocomplete for the Agent Login field in the Persons > [Agent] > Agent Logins > Add dialog now works as expected. Previously, latency issues prevented them from being listed. (GAX-11323)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.103.09.