Copyright
All Genesys software is © Copyright 2019 Genesys Cloud Services, Inc. All rights reserved.
Complete information about Genesys proprietary intellectual property, including copyrights, can be found here.
Trademarks
Genesys and the Genesys logo are registered trademarks of Genesys Cloud Services, Inc. in the U.S.A. and other countries. Complete information about Genesys proprietary intellectual property, including all trademarks, can be found here.
All other trademarks are the property of their respective owners.
Third Party Software
Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. Please contact your customer care representative if you have any questions. The following list describes specific third-party code and functionality for this product:
NOTICE OF RESTRICTED RIGHTS FOR ORACLE PRODUCTS LICENSED TO THE US GOVERNMENT Oracle Programs delivered to the United States government subject to the DOD FAR Supplement are 'commercial computer software' and use, duplication, and disclosure of the programs, including documentation, shall be subject to the licensing restrictions set forth in the applicable license agreement therefor. Otherwise, Oracle programs delivered subject to the Federal Acquisition Regulations are 'restricted computer software' and use, duplication, and disclosure of the programs, including documentation, shall be subject to the restrictions in FAR 52.227-19, Commercial Computer Software-Restricted Rights (June 1987). Oracle USA, Inc., 500 Oracle Parkway, Redwood City, CA 94065.
Genesys Customer Care links:
Licensing:
- Genesys Licensing Guide
- Licensing section of the Genesys Migration Guide
Information on supported hardware and third-party software is here:
Genesys Pulse 9.x Product Alert
- There are no Product Alerts at this time.
Genesys Pulse Advance
Genesys Pulse Advance is an advance feature pack of Genesys Pulse.
Initial release Q1 2020.
It is designed to eventually replace the functionality of Pulse Advisor.
What's New
Genesys Pulse Advance is part of 9.x, which can include component releases from 9.1.x, 9.0.x, and 8.5.x code streams. Use the table below to check which component releases are part of 9.x.
FirstQueryEmpty| All 9.x products | 9.x Genesys Pulse Advance Release Notes | ||
|---|---|---|---|
| Product | Component | Latest | Starting |
Product Alerts
Documentation
Genesys Pulse Advance Deployment Guide
Use this document for an overview of Genesys Pulse Advance and to deploy Genesys Pulse Advance.
Genesys Pulse Advance Help
Use this document for a visual introduction to using Genesys Pulse Advance.
Localization
At this time Genesys Pulse Advance is available only in English.