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WhatsApp Hub Driver Attributes

The following is a list of attributes that WhatsApp Hub Driver adds to the interaction.

Attribute Type Description
_umsInboundIxnSubmittedBy String Digital Messaging Server application name
_umsChannel String Digital Messaging Server channel name
_umsMediaType String Always "whatsapp" value
_umsMediaTypeChat String Always "whatsappsession" value
_umsMsgType String Always "text" value
_umsMsgId String Message identifier received from Genesys Hub
_umsMsgOriginTime String Message creation time
_umsFromAddr String WhatsApp client's phone number
_umsToAddr String WhatsApp business's phone number
_msg_ProfileNickname String WhatsApp client's nickname
_umsMsgPlainText String Text of message
PhoneNumber String WhatsApp client's phone number
Subject String Subject of message
This page was last edited on July 21, 2020, at 07:15.
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