WhatsApp Hub Driver Attributes
The following is a list of attributes that WhatsApp Hub Driver adds to the interaction.
Attribute | Type | Description |
---|---|---|
_umsInboundIxnSubmittedBy | String | Digital Messaging Server application name |
_umsChannel | String | Digital Messaging Server channel name |
_umsMediaType | String | Always "whatsapp" value |
_umsMediaTypeChat | String | Always "whatsappsession" value |
_umsMsgType | String | Always "text" value |
_umsMsgId | String | Message identifier received from Genesys Hub |
_umsMsgOriginTime | String | Message creation time |
_umsFromAddr | String | WhatsApp client's phone number |
_umsToAddr | String | WhatsApp business's phone number |
_msg_ProfileNickname | String | WhatsApp client's nickname |
_umsMsgPlainText | String | Text of message |
PhoneNumber | String | WhatsApp client's phone number |
Subject | String | Subject of message |
This page was last edited on July 21, 2020, at 07:15.
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