WhatsApp Hub Driver Attributes
The following is a list of attributes that WhatsApp Hub Driver adds to the interaction.
| Attribute | Type | Description |
|---|---|---|
| _umsInboundIxnSubmittedBy | String | Digital Messaging Server application name |
| _umsChannel | String | Digital Messaging Server channel name |
| _umsMediaType | String | Always "whatsapp" value |
| _umsMediaTypeChat | String | Always "whatsappsession" value |
| _umsMsgType | String | Always "text" value |
| _umsMsgId | String | Message identifier received from Genesys Hub |
| _umsMsgOriginTime | String | Message creation time |
| _umsFromAddr | String | WhatsApp client's phone number |
| _umsToAddr | String | WhatsApp business's phone number |
| _msg_ProfileNickname | String | WhatsApp client's nickname |
| _umsMsgPlainText | String | Text of message |
| PhoneNumber | String | WhatsApp client's phone number |
| Subject | String | Subject of message |
This page was last edited on July 21, 2020, at 07:15.
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