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Welcome

Important
Genesys Knowledge Center is now available as a restricted offering. You must contact your Genesys representative to see if Genesys Knowledge Center is suitable for your environment and business needs. The documentation here anticipates a larger rollout of Genesys Knowledge Center in late 2015.

What's New

Find out what's new in this release of Genesys Knowledge Center Deployment.

Getting Started

Find information to help plan your Genesys Knowledge Center Deployment.

Installing Knowledge Center

Find procedures to install and configure Genesys Knowledge Center Cluster and Server.

Installing Knowledge Center CMS

Find procedures to install and configure Genesys Knowledge Center CMS.

Installing Plugins

Find procedures to install and configure the Genesys Knowledge Center plug-ins.

Deploying in Production

Find procedures to deploy and configure a cluster of Genesys Knowledge Center servers.




























This page was last modified on September 7, 2015, at 07:26.

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