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Genesys Knowledge Center API Reference

Genesys Knowledge Center is now available as a restricted offering. You must contact your Genesys representative to see if Genesys Knowledge Center is suitable for your environment and business needs. The documentation here anticipates a larger rollout of Genesys Knowledge Center in late 2015.

This API reference contains an overview of the Genesys Knowledge Center REST API and information about the three Knowledge Center APIs:


Find out more information on the Genesys Knowledge Center REST API.


Find out how to use the Knowledge API to retrieve FAQ-related information from a knowledge base.


Find out how the Management API enables external systems to manage the content of knowledge bases.


Find out how the Reporting API provides access to the historical reporting data.

This page was last edited on August 26, 2015, at 22:51.


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