Changes in 8.5.0

Re-architecting of IWD

Most of the deployment and configuration of iWD is now carried out in the Genesys Administrator Extension (GAX) environment and the iWD GAX Plug-in. Some of the effects of this change are:

• A completely new user configuration interface based on the Genesys Administrator Extension (GAX) plug-in. Configuration of Tenants, Solutions, Departments and Processes, and all user security features that were previously within iWD Manager, are now performed in GAX and the iWD GAX Plugin, or in Genesys Administrator.
• As a result of these changes, the Push to Rules System feature for synchronizing Business Structures has been removed.

Please see the Deployment Guide document for full details.