Jump to: navigation, search

In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key

Table GO_Record


This table contains information about the content of the records as reported by OCS (mandatory fields only). Records are inserted into this table at the time the loading of the record is reported by OCS. Records contain current and last values of the fields. Records are updated when any mandatory field changes.

For a description of each mandatory field, refer to the Outbound Contact Server documentation set.

Tip
To assist you in preparing supplementary documentation, click the following link to download a comma-separated text file containing information such as the data types and descriptions for all columns in this table: Download a CSV file.

Hint: For easiest viewing, open the downloaded CSV file in Excel and adjust settings for column widths, text wrapping, and so on as desired. Depending on your browser and other system settings, you might need to save the file to your desktop first.

Column List

Legend

Column Data Type P M F Description

ID

bigserial X X The unique, autonumbered ID of this record in the table. This is the primary key.

ChainGUID

varchar(64) X The unique identifier of the chain processing attempt, as reported by OCS. This ID cannot to be changed during chain processing. Same as GO_CHAIN.CHAINGUID.

RecordHandle

integer X The record handle taken from the record of this custom field.

M_chain_id

integer X The unique identification number of the chain to which the record belongs.

M_chain_n

integer X The unique identification number of the record within the chain.

M_agent_id

varchar(128) The login identifier of the agent who handled the record.

M_attempt

integer The number of attempts to process the record.

M_call_result

integer Final outcome of the record processing. Refer to the "Call Result Types" table in the Outbound Contact Reference Manual for additional information.

M_call_time

integer Latest date and time the record has been processed (dialed), in UTC format.

M_daily_from

integer Earliest time of the day when a customer can be contacted (seconds since midnight).

M_daily_till

integer Latest time of the day when a customer can be contacted (seconds since midnight).

M_dial_sched_time

integer Date and time for which the processing of the record has been scheduled or rescheduled, in UTC format.

M_contact_info

varchar(128) The customer's contact information, which is the phone number in the voice campaign.

M_contact_infotype

integer Type of contact information, phone type in the voice campaign. Refer to the "Contact Information Types" table in the Outbound Contact Reference Manual for additional information.

M_record_id

integer The unique identification number of a calling record.

M_record_status

integer X The current status of the record. Refer to the "Record Statuses" table in the Outbound Contact Reference Manual for additional information.

M_record_type

integer X The type of the record. Refer to the "Record Types" table in the Outbound Contact Reference Manual for additional information.

M_tz_dbid

integer X The configuration DBID of the time zone object associated with the calling record.

M_app_id

integer Reserved for future use.

M_campaign_id

integer X The configuration DBID of the Outbound Dialing Campaign as a part of which the record has been processed.

M_email_subject

varchar(255) Reserved for future use.

M_email_templateid

integer Reserved for future use.

M_group_id

integer X Reserved for future use.

M_media_ref

integer Reserved for future use.

M_switch_id

integer The DBID of the switch where the agent who handled the record logged in.

M_treatments

varchar(255) Treatments application history. For more information, refer to the "Treatments" chapter in the Outbound Contact Deployment Guide.

LastChainUpdSeq

integer Same as GO_CHAINREC_HIST.SEQ.

LastChanged

timestamp The GMT-equivalent date and time when the change to any mandatory field in the record was reported by OCS. This is taken from the Outbound Contact Server event.

LastChanged_ts

integer The UTC-equivalent value of the LASTCHANGED field. Milliseconds are truncated.

LastChanged_tcode

integer A reference, derived from the value of the LASTCHANGED_TS field, to a record in the G_TIMECODE table.

Loaded

timestamp X The GMT-equivalent date and time when the record taken from this field was loaded by OCS.

Loaded_ts

integer The UTC-equivalent value of the LOADED field. Milliseconds are truncated.

Loaded_tcode

integer A reference, derived from the value of the LOADED_TS field, to a record in the G_TIMECODE table.

Unloaded

timestamp The GMT-equivalent date and time when the record taken from this field was unloaded by OCS.

Unloaded_ts

integer The UTC-equivalent value of the UNLOADED field. Milliseconds are truncated.

Unloaded_tcode

integer A reference, derived from the value of the UNLOADED_TS field, to a record in the G_TIMECODE table.

GSYS_DOMAIN

integer Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.

GSYS_PARTITION

integer Key used for partitioning.

GSYS_SYS_ID

integer System ID. Reserved for future use.

GSYS_SEQ

bigint Insert Sequence. Not unique.

GSYS_USEQ

bigint Update Sequence. Not unique.

GSYS_TS

timestamp Reserved

GSYS_TC

integer Reserved

GSYS_EXT_VCH1

varchar(255) Reserved

GSYS_EXT_VCH2

varchar(255) Reserved

GSYS_EXT_INT1

integer Reserved

GSYS_EXT_INT2

integer Reserved


Index List

Index Name U C

IDX_GO_REC_CHID

IDX_GO_REC_PHID

X

 

 

Feedback

Comment on this article:

blog comments powered by Disqus
This page was last modified on 31 October 2016, at 16:24.