Jump to: navigation, search

In the Column List:

  • P = Primary key
  • M = Mandatory field
  • F = Foreign key

Table GO_Record


This table contains information about the content of the records as reported by OCS (mandatory fields only). Records are inserted into this table at the time the loading of the record is reported by OCS. Records contain current and last values of the fields. Records are updated when any mandatory field changes.

For a description of each mandatory field, refer to the Outbound Contact Server documentation set.

Tip
To assist you in preparing supplementary documentation, click the following link to download a comma-separated text file containing information such as the data types and descriptions for all columns in this table: Download a CSV file.

Hint: For easiest viewing, open the downloaded CSV file in Excel and adjust settings for column widths, text wrapping, and so on as desired. Depending on your browser and other system settings, you might need to save the file to your desktop first.

Column List

Legend

Column Data Type P M F Description
ID bigserial X X The unique, autonumbered ID of this record in the table. This is the primary key.
ChainGUID varchar(64) X The unique identifier of the chain processing attempt, as reported by OCS. This ID cannot to be changed during chain processing. Same as GO_CHAIN.CHAINGUID.
RecordHandle integer X The record handle taken from the record of this custom field.
M_chain_id integer X The unique identification number of the chain to which the record belongs.
M_chain_n integer X The unique identification number of the record within the chain.
M_agent_id varchar(128) The login identifier of the agent who handled the record.
M_attempt integer The number of attempts to process the record.
M_call_result integer Final outcome of the record processing. Refer to the "Call Result Types" table in the Outbound Contact Reference Manual for additional information.
M_call_time integer Latest date and time the record has been processed (dialed), in UTC format.
M_daily_from integer Earliest time of the day when a customer can be contacted (seconds since midnight).
M_daily_till integer Latest time of the day when a customer can be contacted (seconds since midnight).
M_dial_sched_time integer Date and time for which the processing of the record has been scheduled or rescheduled, in UTC format.
M_contact_info varchar(128) The customer's contact information, which is the phone number in the voice campaign.
M_contact_infotype integer Type of contact information, phone type in the voice campaign. Refer to the "Contact Information Types" table in the Outbound Contact Reference Manual for additional information.
M_record_id integer The unique identification number of a calling record.
M_record_status integer X The current status of the record. Refer to the "Record Statuses" table in the Outbound Contact Reference Manual for additional information.
M_record_type integer X The type of the record. Refer to the "Record Types" table in the Outbound Contact Reference Manual for additional information.
M_tz_dbid integer X The configuration DBID of the time zone object associated with the calling record.
M_app_id integer Reserved for future use.
M_campaign_id integer X The configuration DBID of the Outbound Dialing Campaign as a part of which the record has been processed.
M_email_subject varchar(255) Reserved for future use.
M_email_templateid integer Reserved for future use.
M_group_id integer X Reserved for future use.
M_media_ref integer Reserved for future use.
M_switch_id integer The DBID of the switch where the agent who handled the record logged in.
M_treatments varchar(255) Treatments application history. For more information, refer to the "Treatments" chapter in the Outbound Contact Deployment Guide.
LastChainUpdSeq integer Same as GO_CHAINREC_HIST.SEQ.
LastChanged timestamp The GMT-equivalent date and time when the change to any mandatory field in the record was reported by OCS. This is taken from the Outbound Contact Server event.
LastChanged_ts integer The UTC-equivalent value of the LASTCHANGED field. Milliseconds are truncated.
LastChanged_tcode integer A reference, derived from the value of the LASTCHANGED_TS field, to a record in the G_TIMECODE table.
Loaded timestamp X The GMT-equivalent date and time when the record taken from this field was loaded by OCS.
Loaded_ts integer The UTC-equivalent value of the LOADED field. Milliseconds are truncated.
Loaded_tcode integer A reference, derived from the value of the LOADED_TS field, to a record in the G_TIMECODE table.
Unloaded timestamp The GMT-equivalent date and time when the record taken from this field was unloaded by OCS.
Unloaded_ts integer The UTC-equivalent value of the UNLOADED field. Milliseconds are truncated.
Unloaded_tcode integer A reference, derived from the value of the UNLOADED_TS field, to a record in the G_TIMECODE table.
GSYS_DOMAIN integer Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields.
GSYS_PARTITION integer Key used for partitioning.
GSYS_SYS_ID integer System ID. Reserved for future use.
GSYS_SEQ bigint Insert Sequence. Not unique.
GSYS_USEQ bigint Update Sequence. Not unique.
GSYS_TS timestamp Reserved
GSYS_TC integer Reserved
GSYS_EXT_VCH1 varchar(255) Reserved
GSYS_EXT_VCH2 varchar(255) Reserved
GSYS_EXT_INT1 integer Reserved
GSYS_EXT_INT2 integer Reserved
This page was last edited on January 10, 2020, at 15:27.

Feedback

Comment on this article:

blog comments powered by Disqus