Table G_IR_HISTORY

This table contains information regarding all states, in chronological order, of the interaction, according to the information supplied by the specific provider, such as T-Server, Interaction Server, or the Outbound Contact Server. Whether ICON writes to this table is determined by the setting of one or more configuration options in the [filter-data] section.

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Column List

Legend

Column	Data Type	P	M	F	Description
IRHID	bigserial	X	X		The unique ID of the interaction history record. This is the primary key.
IRID	varchar(50)		X		The ID of the Interaction record.
XSEQ	numeric(19)				Reserved
ChangeType	integer				The type of change of interaction state. One of the following values: 1—ir_created–Interaction creation. 2—ir_terminated–Interaction termination. 3—ir_merged–Interaction merge (result of a two-step transfer or a two-step conference). #DICTIONARY TYPE 3
RefID	varchar(50)				Reserved
Added	timestamp		X		The GMT-equivalent data and time when the record was added as inherited from the T-Server TEvent.
Added_ts	integer				The UTC-equivalent value of the ADDED field.
Added_tcode	integer				A reference, derived from the value of the ADDED_TS field, to a record in the G_TIMECODE table.
GSYS_DOMAIN	integer				Contains the data source session ID (DSS_ID) for the session that was active when the data was processed by ICON. For more information, see the description in System Fields (for DB2, Microsoft SQL Server, Oracle, or PostgreSQL, respectively).
GSYS_PARTITION	integer				A key that is used for partitioning.
GSYS_SYS_ID	integer				System ID. Reserved for future use.
GSYS_SEQ	bigint				Insert Sequence. Not unique.
GSYS_USEQ	bigint				Update Sequence. Not unique.
GSYS_TS	timestamp				Reserved
GSYS_TC	integer				Reserved
GSYS_EXT_VCH1	varchar(255)				Reserved
GSYS_EXT_VCH2	varchar(255)				Reserved
GSYS_EXT_INT1	integer				Reserved
GSYS_EXT_INT2	integer				Reserved