Set Agent State for a Particular Channel
Method | POST | |||
---|---|---|---|---|
URL |
By channel: /me/channels/{channelId} | |||
Name | Type | Mandatory | Description | |
Parameters | ||||
operationName | string | Yes | For example: NotReady, Ready, OutToLunch |
Output
Ready Channel
Puts a user's channel ('chat', 'email', and so on) into a "Ready" state, meaning that the user is ready to receive interaction invitations for that multimedia channel.
Input Parameters
POST on /me/channels/{channelId}
{ "operationName":"Ready" }
Output
Success
{ "status":"ok" }
Failure
{ "status":"error", "errorDescription":details }
NotReady Channel
Puts a user's multimedia channel (for example, 'chat', 'email') into a "NotReady" state, meaning that the user will not view an interaction invitation for that multimedia channel.
Input Parameters
POST on /me/channels/{channelId}
{ "operationName":"NotReady" }
Output
Success
{ "status":"ok" }
Failure
{ "status":"error", "errorDescription":details }
This page was last edited on December 10, 2013, at 14:52.
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