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Deploy Social Messaging Server with an RSS Channel

Warning
The APIs and other features of social media sites may change with little warning. The information provided on this page was correct at the time of publication (22 February 2013).

For an RSS channel, you need two installation packages: Social Messaging Server and Genesys Driver for Use with RSS. The Driver adds RSS-specific features to Social Messaging Server and does not require its own Application object in the Configuration Server database. You can also create a Custom Media Channel Driver.


Important
Unlike some other eServices components, Social Messaging Server does not require Java Environment and Libraries for eServices and UCS.


Prepare the RSS Channel

  1. Deploy Social Messaging Server.
  2. Run the installation for Genesys Driver for Use with RSS, selecting the desired Social Messaging Server object:
    Select your Social Messaging Server Object
  3. Locate the driver-for-rss-options.cfg configuration file in the \<Social Messaging Server application>\media-channel-drivers\channel-rss directory.
  4. In Configuration Manager, open your Social Messaging Server Application, go to the Options tab, and import driver-for-rss-options.cfg.

Configure the Options

Set the following options:

Section Option Example
channel-<any name>

driver-classname

com.genesyslab.mcr.rss.driver.RssDriver

inbound-route

101:rss_queue

reconnection-timeout

115

x-history-length

2500

x-inbound-media

rss

x-itx-resubmit-attempts

5

x-itx-resubmit-delay

90

x-itx-submit-timeout

15

x-print-rss-channel

true

x-print-rss-items

18

x-sampling-period

1200

channel-<any name>-monitor-<any name>

history-length

5000

print-rss-channel

false

print-rss-items

15

rss-url

http://news.google.com/news?ned=us&topic=w&output=rss ("World — Google News")
http://news.google.com/news?pz=1&cf=all&ned=us&hl=en&topic=tc&output=rss ("Technology — Google News")
http://us.rd.yahoo.com/dir/RSS/xml/*http://dir.yahoo.com/rss/dir/getrss.php?comp ("What's New on Yahoo! — Computers and Internet")
(Yahoo and Google also provide lists of RSS feeds at http://dir.yahoo.com/rss/dir/index.php and http://support.google.com/news/bin/answer.py?hl=en-GB&answer=59255, respectively.)

sampling-period

1000

settings

hide-attached-data

false

media-accounts-monitoring

true

subject-size

40


Interaction Attributes

There are two types of interaction attributes provided by RSS Driver: media channel generic and RSS-specific. RSS-specific interaction attributes are named in accordance with this pattern: _rss<rss-specific attribute name>

Name Description
Generic Channel Attributes
_umsChannel Media channel name
_umsChannelMonitor Media channel monitor name
attr_tenant_id Tenant ID
attr_media_type Media type (RSS is the default; may be redefined in channel configuration)
attr_itx_type Interaction type
attr_itx_subtype Interaction subtype
attr_is_online Whether the media is online
attr_queue Queue
attr_user_data User data
RSS-Specific Attributes
_rssChannelTitle Title
_rssChannelCopyright Copyright
_rssChannelLink Channel Link
_rssChannelCategory Category
_rssChannelLanguage Language
_rssChannelPublishedDate Date Published
_rssChannelImageTitle Title
_rssChannelImageLink Image Link
_rssChannelImageUrl Image URL
_rssItemGuid Globally Unique Identifier
_rssItemTitle Item Title
_rssItemLink Item Link
_rssItemAuthor Author
_rssItemPublishedDate PublishedDate
_rssItemCategory Category
_rssItemFullDescription Description
_rssItemContent Contents


Next Steps

Review the sample RSS business process.

This page was last modified on October 16, 2018, at 10:03.

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