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Custom Media Channel Driver

Genesys supplies drivers for media channels that connect Social Messaging Server to Twitter and Facebook. You can also create a custom media channel driver, as described in this API reference.

Important
Installation of Social Messaging Server is described on the Deploy Social Messaging Server page.

Custom drivers require agent licenses, one 3rd Party Chat license for each seat.

This page was last modified on October 16, 2018, at 10:01.

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