New Features by Release
New in Hot Fix 18.104.22.168
GRE Memory Monitor
The Memory Monitor is a new feature built in to GRE itself. It is designed to periodically check GRE's memory usage, and set its operational state to "over threshold" if memory usage exceeds the configured threshold. The state is reset to back to "normal" if memory usage comes back below the threshold. It also provides an option ("adaptive" strategy) to automatically adjust the configured threshold if an out-of-memory error occurs before threshold is reached (for example, if the configured threshold was set too high).
The memory monitor sets this state in two places:
- status.jsp—This .jsp provides a "health check" URL for load balancers to use. If the memory usage is above the configured threshold, status.jsp returns SYSTEM_STATUS_MEMORY_USAGE_ABOVE_THRESHOLD (HTTP 503 status). Load balancers should be configured to route requests only to GRE nodes whose status.jsp returns SYSTEM_STATUS_OK (HTTP 200 status).
- Genesys Management Layer—The Memory Monitor will also notify Genesys Management Layer if the memory is in an overloaded state by setting the status to SERVICE_UNAVAILABLE.
New in Release 8.5.2
GRS Rules Authoring REST API
In this release, API functions to manage Rule Packages, Rules, Business Calendars, Snapshots and Deployment are provided. Applications or custom user interfaces (which can run in parallel to or instead of the Genesys Rules Authoring Tool web application) can use this API to perform rule authoring and deployment. Please see the GRS REST/API Reference Guide.
Cluster Deployment Improvements for Cloud
In this release, partial deployments and auto-synchronization of rules packages between cluster members are now possible.[+] MORE
Support for WebSphere Clustering for Cloud
In this release, it is now possible to define multiple nodes for the same host by using an additional attribute called servername in the node definition.[+] MORE
See also an additional WebSphere configuration change required for auto-synchronization to work.
Support for Safari 8.x
Release 8.5.2 supports the Safari 8.x browser.
Enable/Disable Business Calendars
Genesys Web Engagement did not originally support Business Calendars in its Complex Event Processing (CEP) engine. However, support is being added in release 8.5.0. Use the new GRAT enable-cep-calendars configuration option to enable or disable business calendars for rules that are based on a CEP template.
New in 8.5.1
New Features in 8.5.1 (new document)
New in 8.5.0
New Features in 8.5.0 (new document)