|Maintenance Notice - PDF Generation|
|Dynamic PDF generation for web-based content is temporarily unavailable. This maintenance affects dynamic PDF files that are generated from either the HTML-based page or manual that you are viewing. Links that normally allow this functionality have been hidden, and will reappear as soon as the feature is restored.
Service Management User Interface
Genesys Mobile Services (GMS) includes a Service Management User Interface, where you can:
- Load and manage service templates.
- Add, delete, and modify a GMS service.
- Perform simple testing to verify a GMS service.
- Manage Resource groups.
- Manage Call Center operating hours and holiday schedules.
- Manage Callbacks, and manage the exception list for Callback services.
- Run reports.
- Access Samples.
- Download DFM files.
This page was last edited on November 24, 2017, at 09:50.