Solution Control Server
Also known as SCS. The Genesys Framework component that serves as the control point for which SCI is the interface. Together, SCS and SCI provide the services that are described in the definition of SCI.
Solution Control Interface
Also known as SCI. A Genesys Framework component that is used to administer Genesys solutions—for example, to start or stop the solution, view logs, configure event-triggered alarms, and provide real-time status information for all Genesys applications.
Managing Genesys Info Mart
This page describes the various tools and methods you can use for starting, stopping, and monitoring the Genesys Info Mart Server.
Starting and stopping Genesys Info Mart Server
You can start and shut down Genesys Info Mart Server by using the Management Layer, a startup file, a manual procedure, or Services Manager.[+] Expand: Starting and stopping Genesys Info Mart Server
Viewing Software Release Information
You can determine the Genesys Info Mart release number and build, the Info Mart database schema version, and the corresponding minimum required ICON release, by entering the option -v with the command normally used to start or stop Genesys Info Mart Server. For detailed information about the command-line parameters that Genesys Info Mart supports, see Starting and Stopping Genesys Info Mart Server in the Genesys Info Mart Deployment Guide.
Viewing Genesys Info Mart Server Status
You can use SCI to monitor the status of Genesys Info Mart Server.[+] Expand: Monitoring Genesys Info Mart activity
Connecting to Configuration Server
Genesys Info Mart Server keeps an active connection to Configuration Server. This enables it to receive notification of any configuration changes that affect its operation. The Genesys Info Mart Server adjusts to any dynamic changes to the configuration options in the corresponding Genesys Info Mart Server Application object. Configuration changes that affect the operation of a currently running job take effect the next time the job starts.[+] Expand: Connecting to Configuration Server