Jump to: navigation, search

Conversation Manager Overview

Welcome to the Genesys Conversation Manager Overview. This provides a basic overview of Conversation Manager and its components.

What is Conversation Manager

About Conversation Manger.


Conversation Manager's architecture.


Journey Optimization and Mapping.

Use Cases

Use Cases specific to Conversation Manager.

This page was last edited on April 27, 2018, at 03:44.
Comments or questions about this documentation? Contact us for support!