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Conversation Manager Overview

Welcome to the Genesys Conversation Manager Overview. This provides a basic overview of Conversation Manager and its components.

What is Conversation Manager

About Conversation Manger.

Components

Conversation Manager's architecture.

Journeys

Journey Optimization and Mapping.

Use Cases

Use Cases specific to Conversation Manager.

Feedback

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This page was last modified on April 26, 2018, at 19:44.