Login

Set permissions for your Administrator

Open GAX and select the Configuration Manager section. In the Accounts menu, select Persons to get the list of configured users.

Edit the person who will be logging into the Service Management UI. You are going to give this user the permissions to read/write data into Callback related configuration objects (for example, GMS Application, Business Attributes, Transaction Lists for Resources/Patterns, and so on).

In the Options tab, click Add to set the gms/roles option:

• Enter gms for Section,
• Enter roles for Key,
• Enter one of the following values: and its value to:
  • Supervisor: Role used to monitor and configure Callbacks only.
  • Administrator: Role used to administer the creation of Callback Services. This role provides access to all panels and includes the Supervisor role.

Login

You can log into the UI hub at this URL: http://<GMS Local Host>:8080/genesys

Browser support is listed in the Genesys Supported Operating Environment Reference Guide.

If no GMS is running, you get a Server Connection Error.