Service Management Help
Genesys Mobile Services (GMS) includes a Service Management User Interface, where you can manage services and also access dedicated interfaces for Callback and Context Services.
Before you can access this UI, first install GMS. See the deployment instructions here.
Learn About Scenarios
GMS provides service templates and their scenarios that you can load in the Mobile Engagement UI, and then access through REST queries. All callback related scenarios are detailed in the Callback Solution Guide.