Jump to: navigation, search

Troubleshooting

On-Premises & Cloud Users

If you experience any issues such as Authentication Failed, you can:

  • Open a Support Case in My Support (select Product Category = Genesys Care Tools and Product = Mobile Application).
  • Email care.mobile@genesys.com
This page was last edited on October 28, 2021, at 09:09.
Comments or questions about this documentation? Contact us for support!