Jump to: navigation, search

New in This Release

In release 8.1.1, SIP Server HA is enhanced with the following:

About SIP Server

SIP Server is the Genesys software component that provides an interface between your telephony hardware and the rest of the Genesys software components in your enterprise. It translates and keeps track of events and requests that come from, and are sent to, the telephony device. SIP Server is an IP-based server that can also act as a messaging interface between SIP Server clients. It is the critical point in allowing your Genesys solution to facilitate and track the contacts that flow through your enterprise.

Intended Audience

This document primarily intended for system architects or administrators who are responsible for ensuring that systems, including SIP Server, are highly available. It has been written with the assumption that you have a basic understanding of:

  • High-availability architecture
  • Network design and operation
  • Genesys Framework architecture and functions
  • Your own network architecture and configurations
This page was last edited on September 12, 2020, at 00:26.
Comments or questions about this documentation? Contact us for support!