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8.5.001.07

Workspace Plugin for Skype for Business Release Notes


9.0
Workspace Plugin for Skype for Business is part of 9.0 starting in 8.5.000.83.
Release Date Release Type Restrictions AIX Linux Solaris Windows
11/27/18 Update X

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What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:


Now, an agent with a held primary call can no longer make a consultation call until the primary call has been retrieved. The Agent now receives a WDE warning message if a consultation is attempted. (WPLYNC-1571)


The plug-in now keeps track of how a held call was placed on hold (by a 1-pcc or 3-pcc request) and uses the matching method to retrieve it. This corrects an earlier problem where the plugin might attempt a request to T-Server to retrieve a call held natively by Skype for Business. Such a request would result in an error. (WPLYNC-1557)


Previously, if a logged-in agent had to restart WDE without first logging out (for example, because WDE stopped unexpectedly), the TRequestPrivateService request that indicates the operating mode (parallel or suppressed) was not sent. This has now been corrected. (WPLYNC-1527)


Upgrade Notes

No special procedure is required to upgrade to release 8.5.001.07.

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This page was last modified on November 27, 2018, at 06:30.