Jump to: navigation, search

Workspace Plugin for Skype for Business Release Notes

Workspace Plugin for Skype for Business is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
11/27/18 Update X

This release of Workspace Plugin for Skype for Business requires a minimum Workspace Desktop Edition version of

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Now, an agent with a held primary call can no longer make a consultation call until the primary call has been retrieved. The Agent now receives a WDE warning message if a consultation is attempted. (WPLYNC-1571)

The plug-in now keeps track of how a held call was placed on hold (by a 1-pcc or 3-pcc request) and uses the matching method to retrieve it. This corrects an earlier problem where the plugin might attempt a request to T-Server to retrieve a call held natively by Skype for Business. Such a request would result in an error. (WPLYNC-1557)

Previously, if a logged-in agent had to restart WDE without first logging out (for example, because WDE stopped unexpectedly), the TRequestPrivateService request that indicates the operating mode (parallel or suppressed) was not sent. This has now been corrected. (WPLYNC-1527)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on January 17, 2019, at 14:48.
Comments or questions about this documentation? Contact us for support!