8.5.002.00

Workspace Plugin for Skype for Business Release Notes

9.x

Workspace Plugin for Skype for Business is part of 9.x starting in 8.5.000.83.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/12/19	General					X

Important

This release of Workspace Plugin for Skype for Business requires a minimum Workspace Desktop Edition version of 8.5.119.05.

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Skype

Genesys Products

List of Release Notes

What's New

This release includes the following new features and enhancements:

• Support for the BeginAccept method for answering calls—Previously, the Workspace Plugin for Skype for Business used only the BeginConnect method to answer incoming calls. In this release you can now configure the plugin to use the BeginAccept method to answer incoming voice calls by using the new configuration option lync.accept-method. Using this method improves the functioning of retrieve, hold and mute and prevents a number of state desynchronization problems.
  • lync.accept-method
    • Default value—connect
    • Valid values—connect, accept
    • Changes take place—Immediately
    • Description—Specifies which method to use to answer incoming voice calls. Note: Incoming IMs still use the BeginConnect method.
    • Location—WDE options/[interaction-workspace] section

  However, use of the BeginAccept method is incompatible with video functionality. This issue will be addressed in a future release. A new option allows you to disable video functionality (recommended when the BeginAccept method is used) and display it as unavailable in the UI:

  • lync.is-video-supported
    • Default value—true
    • Valid values—true, false
    • Changes take place—At restart
    • Description—Specifies whether to disable video and grey out the video buttons (value = false—(recommended)) when lync.accept-method is set to accept, or to leave the UI unchanged.
    • Location—WDE options/[interaction-workspace] section

(WPLYNC-1612)

Resolved Issues

This release contains the following resolved issues:

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Using the BeginAccept method of answering calls resolves the desynchronization problems between the Skype for Business client and the Skype for Business server described in Known Issue WPLYNC-1591. (WPLYNC-1591)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.002.00.