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Genesys Softphone VDI Adapter Release Notes

Genesys Softphone VDI Adapter is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Mac Solaris Windows
10/08/21 General X

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Releases Info

Product Documentation

Genesys Products

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Genesys Softphone now correctly initializes Windows Core Audio system when a non-supported microphone device (for example, 4-channel microphone array) is present in the system. Previously, in this situation, Genesys Softphone fell back to legacy Wave Audio (even if the device in question was not actually used), resulting in truncated device names for all audio devices in the system. (SOFTPHONE-1116)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on December 15, 2021, at 19:05.
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