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9.0.013.03

Genesys Softphone VDI Adapter Release Notes


Genesys Softphone VDI Adapter is part of 9.x starting in 9.0.005.06.
Release Date Release Type Restrictions AIX Linux Solaris Windows
09/24/20 General X


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Releases Info

Product Documentation

Genesys Products


What's New

This release contains the following new features and enhancements:

  • Genesys Softphone now correctly handles G.729 codecs with a packet size of 60 msec (SDP parameter ptime=60). Previously, such packets were processed incorrectly, only taking the first 40 msec of audio, resulting in poor audio quality.


Resolved Issues

This release contains the following resolved issues:


Genesys Softphone has improved recovery from audio device failures adding additional attempts to restart the audio stream in case of errors. (SOFTPHONE-931)


In environments where SIP is configured over TCP or TLS, the resiliency to connection errors has been improved. Previously, in case of connectivity errors at SIP Registration time, there could be a long delay in the registration process. (SOFTPHONE-928)




Upgrade Notes

No special procedure is required to upgrade to release 9.0.013.03.

This page was last edited on September 24, 2020, at 18:28.
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