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Genesys Softphone VDI Adapter Release Notes

Genesys Softphone VDI Adapter is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
09/24/20 General X

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Genesys Products

What's New

This release contains the following new features and enhancements:

  • Genesys Softphone now correctly handles G.729 codecs with a packet size of 60 msec (SDP parameter ptime=60). Previously, such packets were processed incorrectly, only taking the first 40 msec of audio, resulting in poor audio quality.

Resolved Issues

This release contains the following resolved issues:

Genesys Softphone has improved recovery from audio device failures adding additional attempts to restart the audio stream in case of errors. (SOFTPHONE-931)

In environments where SIP is configured over TCP or TLS, the resiliency to connection errors has been improved. Previously, in case of connectivity errors at SIP Registration time, there could be a long delay in the registration process. (SOFTPHONE-928)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on September 24, 2020, at 18:28.
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