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Genesys Knowledge Center Server Release Notes

Genesys Knowledge Center Server is part of 9.x starting in
Release Date Release Type Restrictions AIX Linux Solaris Windows
03/16/20 Hot Fix X X

Helpful Links

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

Elasticsearch returns documents as expected during the TOC removal process. Previously, documents containing the html symbol for non-breaking space were not returned by Elasticsearch. (GK-8467)

You can now publish 2K documents from the Genesys Knowledge Center CMS to the Genesys Knowledge Center Server. (GK-8458)

Semi-NLP Analysis was introduced to improve the search quality when NLP produces "no-tokens" against some text and search queries. The search is now equipped to find non-dictionary words such as acronyms, titles and abbreviations. (GK-8453, GK-8433)

You can now select to work with an external Kibana instead of an embedded Kibana.

Note: To run the Genesys Knowledge Center solution the same external Kibana and external Elasticsearch version should be used. (GK-8253)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on March 17, 2020, at 08:57.


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