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Frontline Advisor is part of 9.0 starting in

Frontline Advisor Release Notes

Release Date Release Type Restrictions
04/05/19 Hot Fix

Frontline Advisor is platform-independent software. You can deploy the installation package on any operating system that Frontline Advisor supports.

Helpful Links

Releases Info

Product Documentation

Genesys Products

What's New

This release contains the following enhancement:

  • Updated Dashboard Styling—There are changes to some of the colors and styling used on the Frontline Advisor dashboard. For example, the Genesys logo and the line that displays over the active component in the navigation bar are now red. The animated "loading" icon has been updated as well. (PLT-8154)

Resolved Issues

This release contains the following resolved issue:

Changes have been made to the Report Metrics Manager that correct a problem that previously resulted in some Frontline Advisor team-only metrics being unavailable for editing in the Report Metrics Manager with standard Advisors role-based access control (RBAC) permissions. In other words, it is no longer necessary to create special metric attribute values in Configuration Server for team metrics and assign access permissions to Administration users. (GFA-4166)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last modified on April 5, 2019, at 13:19.


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