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Known Issues and Recommendations

Voice Platform Reporting Server

The Known Issues and Recommendations section is a cumulative list for all 9.0.x releases of Voice Platform Reporting Server. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.


See also Internationalization Issues.



During the deployment of VP Reporting Server, the installer prompts the user to choose the Database engine in step 8 of the section "Procedure: Using the Deployment Wizard to Install GVP" in the GVP Deployment Guide. This section currently doesn’t list all the supported Oracle & MS SQL server versions. To move forward with the deployment, you can use the software edition (i.e, Standard or Enterprise) in step 8. See the Genesys Media Server page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported databases.

ID: GVP-42102 Found In: 9.0.031.62 Fixed In: 




The execution of database initialization schema script throws the following error: There is already an object named <object name> in the database. This issue occurs in the latest version of the the RS database initialization script (9.0.058.74). Use the database initialization script of the previous version (9.0.054.89) for database initialization.

Note: This is applicable for both Enterprise and Standard versions of MySQL or Oracle.

ID: GVP-45797 Found In: 9.0.058.74 Fixed In: 




Internationalization Issues

Information in this section is included for international customers. Release numbers in the Found In and Fixed In fields refer to the English (US) release of Voice Platform Reporting Server unless otherwise noted in the issue description.


There are no internationalization issues for this product.


This page was last edited on March 22, 2023, at 14:58.
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