9.0.000.20

Genesys Rules System Rules Authoring Tool Release Notes

9.x

Genesys Rules System Rules Authoring Tool is part of 9.x starting in 9.0.000.13.

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
07/13/20	Hot Fix			X		X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Rules System

Genesys Products

• List of Release Notes

What's New

This release includes the following new features and enhancements:

• Support for the following databases is added in this release:
  • Oracle 19C and RAC (GRS-3602)

  See the Prerequisites section on the Genesys Rules System page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all prerequisites.

Resolved Issues

This release contains the following resolved issues:

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In a single-tenant environment, the tenant is now automatically selected upon login. Previously, you had to manually select it. (GRS-3608)

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Support for Virtual Queues has been added to GRS Template Development. (GRS-3607)

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A problem that caused the creation of a Template Project to fail in GRAT 9.0 after migration from 8.5.2x has been fixed. (GRS-3600)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.000.20.