9.0.020.00

Predictive Routing - Data Loader Release Notes

9.x

Predictive Routing - Data Loader is part of 9.x starting in 9.0.016.09.

Release Date	Release Type	Restrictions	AIX	Linux	Mac	Solaris	Windows
04/01/22	General	Under Shipping Control		X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• Genesys Predictive Routing

Genesys Products

• List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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Data Loader now supports the Outcomes datatype and allows uploading CSV files through Outcomes processing for Features Engineering. Earlier, this feature was not supported for Features Engineering. (PRR-7472)

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Data Loader now allows configuring the LCA port. Earlier, the LCA port was set to a default value of 4999. (PRR-7355)

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Data Loader supports the restructured S3 file locations for dataset uploads. (PRR-7265)

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Data Loader supports connecting to Oracle databases in a high-availability deployment. (PRR-7187)

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Upgrade Notes

No special procedure is required to upgrade to release 9.0.020.00.