Basic Views
When you open the Pulse dashboard, you can click the white plus sign in the blue tab to select from the following widgets, each of which allows for certain Basic Views:
This page was last edited on February 3, 2017, at 19:29.
Genesys Engage
- System Guides / Release Notes / Other
- Best Practices and White Papers
- Genesys Configuration Options
- Genesys Glossary
- Genesys Use Cases
- Release Notes
- System-Level Guides
- Genesys Engage cloud
- CX Analytics
- CX Builder
- Genesys Engage cloud
- Designer
- Hosted Provider Edition
- Premier Edition Cloud
- Desktops and Gplus Adapters
- Composer
- Genesys Agent Scripting
- Genesys Desktop
- Genesys Rules System
- Genesys Softphone
- Gplus Adapters
- Interaction Workspace
- Web Services and Applications
- Workspace Desktop Edition
- Workspace Web Edition
- Framework
- Genesys Administrator
- Management Framework
- Multimedia Connector for Skype for Business
- SIP Cluster
- SIP Feature Server
- SIP Server
- SIP Voicemail
- T-Servers
- Digital
- Genesys Engage Digital (eServices)
- Genesys Callback
- Genesys Co-browse
- Genesys Widgets
- Genesys Web Engagement
- Genesys WebRTC Service
- intelligent Workload Distribution
- Knowledge Center
- Universal Contact Server
- Outbound
- CX Contact
- Engage
- Genesys SMS Aggregation Service
- Outbound Contact
- Reporting and Analytics
- CC Analyzer/CCPulse+
- Billing Data Server
- Genesys Customer Experience Insights
- Genesys Info Mart
- Genesys Interactive Insights
- Interaction Concentrator
- Genesys Predictive Routing
- License Reporting Manager
- Pulse
- Pulse Advisors
- Performance Management Advisors
- Real-Time Metrics Engine
- Reporting and Analytics Aggregates
- Reporting Templates
- Routing
- Composer
- Orchestration Server
- Universal Routing
- SDKs
- Genesys Interaction SDK
- Genesys Mobile Engagement
- Genesys SDKs
- Platform SDK
- Simulator Test Toolkit
- SIP Endpoint SDK
- Support
- Genesys Care (Support)
- Voice Self Service
- Composer
- Genesys Intelligent Automation
- Genesys Voice Platform
- IVR Interface Option
- Workforce Engagement Management
- Genesys Interaction Recording
- Genesys Skills Management
- Genesys Performance DNA
- Genesys Training Manager
- Genesys Interaction Analytics (GIA)
- Genesys Decisions
- Workforce Management
- Other Products
- Business Edition: Premise
- Context Services
- Conversation Manager
- Cloud CTI
- Genesys Expert Contact
- Genesys Express
- Genesys Quality Management
- Genesys Video Gateway
- Microsoft Skype for Business
- Social Engagement
- UC Connector
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