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Org Data Setup
|Software product name||Performance DNA|
|SLS Version Number||8.5.x and below|
|Subject||Org Data Setup|
The aim of this document is to help complete and c during an install/upgrade.
Customer provides a list of the fields that they have in WFM plus an indication of what they want.
Examples when working Genesys:
WfmID, Firstname, Lastname, EmploymentID, PositionName, PositionID, LMPositionID,Site, Team, Email
Examples when working Teleopti:
WfmID, Firstname, Lastname, EmploymentID, PositionName, PositionID, LMPositionID,Site, Team, Email, Optional column(s)