Jump to: navigation, search

Required changes to api.config in order to work through a proxy

Software product name PerformanceDNA
Version Number 8.5.x and below


Your company are using a proxy to connect to a hosted version of Training Manager and it won’t connect.


If you go to the install directory .\Training Manager and find the api.config (the location of the api.config may be different depending on the install location. Copy the following:

    <defaultProxy enabled="true" useDefaultCredentials="true">

At the bottom of the file, inside the </configuration> tag in the SkillsPlanner.exe.config file

Retrieved from "https://docs.genesys.com/Documentation:GSA:KBA:KB00002:9.0 (2019-10-14 06:49:44)"
This page was last modified on August 8, 2018, at 12:02.


Comment on this article:

blog comments powered by Disqus