Table of Contents

Genesys Integration Server Deployment Guide

• About Genesys Integration Server
• Intended Audience
  
• Chapter Summaries
  
• List of Procedures
• Related Resources
  

Introducing GIS

• About the Genesys Integration Server
  
• GIS Architecture
  
• System Requirements
  
• GIS Use-Case Scenario
  
• Licensing
  
• New In This Release
  

Installing and Uninstalling GIS

• GIS Installation and Deployment Options
  

Customizing the GIS Environment

• Windows Service Setting
  
• LCA Configuration
  
• Tuning the Heap Size Values
  

Customizing the GIS Environment (more)

• SDK Server Connections for GIS SOAP,Configure the Configuration Server SOAP Port
  
• Customize the Notification Mechanism, The HTTP Connection Element,Customize the WSDL Files
  
• GZIP Compression
  

High-Availability Deployments of GIS

• Overview
  
• Deployment for High Availability (No Load Balancing)
  
• Deployment for High Availability with Load Balancing
  
• Alternative Deployment for High Availability

Starting and Testing GIS

• Starting GIS
  
• Stopping GIS
  

 

Agent Interaction Service Options

• dn-at-switch Section
  
• kworker Section
  
• license Section, loading Section,log Section
  
• multimedia Section
  
• outbound Section
  
• settings Section,signature Section
  
• voice Section
  

Open Media Interaction Service Options

• esp Section
  
• general Section
  
• log Section
  
• server Section, settings Section
  
• ucs Section
  
• workflow Section
  

Genesys Integration Server Options

• ail-services Section
  
• core-services Section
  
• license Section, log Section
  
• session-services Section, stat-services Section