Statistical Function Migration

The table below describes how migration is handled for IRD Functions in the Statistical category as defined in the Universal Routing 8.1.x Reference Manual.

Function Name	Functional Module Mapping	Automatic Migration?	Update Required?	Comments/Manual Steps Required
CallsDistributed	Not supported _genesys.stat.sData() with CallsDistributed statistic Not supported
CallsEntered	Not supported irdCallEntered()
CallsWaiting	Not supported _genesys.stat.sData() with CallsWaiting statistic
ClearThresholds	_genesys.queue.clearThresholds()	Auto
DistributedPercentage	Not supported _genesys.stat.sData() with DistributedPercentage statistic
DistributedWaitingTime	Not supported _genesys.stat.sData() with DistributedWaitingTime statistic
GetAvgStatData	_genesys.stat.getAvgData()	Auto
GetMaxStatData	_genesys.stat.getMaxData()	Auto
GetMinStatData	_genesys.stat.getMinData()	Auto
InVQWaitTime	Not supported _genesys.stat.sData() with InVQWaitTime statistic
NotDistributedPercentage	Not supported _genesys.stat.sData() with NotDistributedPercentage statistic
NotDistributedWaitingTime	Not supported _genesys.stat.sData() with NotDistributedWaitingTime statistic
PositionInQueue	Not supported _genesys.stat.sData() with PositionInQueue statistic
ResetStatAdjustment	_genesys.queue.resetAdjustment()	Auto
SData	_genesys.stat.sData()	Auto
SetStatAdjustment	_genesys.queue.resetAdjustment()	Auto
SetStatUpdate	SCXML State Block	Manual		Use <delay send> in the SCXML State Block
SetThresholdEx	Not Supported as a function	Manual		Define a global variable/property which contains the global threshold used for target selection. This can then be used on any Target or Route Interaction block. This is not an exact workaround but is a close approximation and can be ignored in favor of the blocks that expose the threshold capability.
UseCapacity	_genesys.queue.useCapacity()	Auto