CallInfo Function Migration

The table below describes how migration is handled for IRD Functions in the CallInfo category as defined in the Universal Routing 8.1.x Reference Manual.

• The _genesys Data Subcategory is described in the Orchestration Server Wiki

CallInfo Function	Functional Module Mapping	Automatic Migration?	Update Required?	Comments/Manual Steps Required
ACDQ	_genesys.ixn.interactions[x].voice.acdq	Auto
ANI	_genesys.ixn.interactions[x].voice.ani	Auto
Attach	_genesys.ixn.interactions[x].udata	Auto		May use _genesys.ixn.setuData() to attach data directly.
BearerCapability	_genesys.FMname.interactions[x].xdata (BEARER_CAP)	Auto
BusinessData	_genesys.ixn.interactions[x].udata	Auto
BusinessDataINT	_genesys.ixn.interactions[x].udata	Auto
CallID	_genesys.ixn.interactions[x].voice.callid	Auto
CallType	_genesys.ixn.interactions[x].FMObjectname.type	Auto
CallUUID	_genesys.ixn.interactions[x].g_uid	Auto
CED	_genesys.ixn.interactions[x].voice.ced	Auto
ConnID	_genesys.ixn.interactions[x].voice.connid	Auto
DeleteAttachedData	Use ECMAScript delete function on _genesys.ixn.interactions[x].udata.xxxx	Auto		May use _genesys.ixn.deleteuData() or the explicit property or Use ECMAScript delete function on _genesys.FMname.interactions[x].udata.xxxx property.
Dest	_data._dest	Auto		Note: Composer 8.1.2 will change this mapping to _genesys.ixn.interactions[InteractionID].parties[InteractionID + '-1'].device In earlier releases, the final expression can be changed to this value manually.
DNIS	_genesys.ixn.interactions[x].voice.dnis property or _genesys.ixn.interactions[x].contactedaddr	Auto
ExtensionData	_genesys.ixn.interactions[x].xdata	Semi-Auto		_genesys.FMname.interactions[x].xdata property can be used to obtain the extension data as well as the datamodel if the datamodel has been mapped correctly with the corresponding id's for the event.
ExtensionAttach	_genesys.ixn.interactions[x].xdata	No		Not Supported. No setXData() function defined. We currently have no means, other than implicitly via the data model, to attach xdata to an interaction and no explicit methods of setting it (i.e., no setXData() function defined).
ExtensionUpdate	_genesys.ixn.interactions[x].xdata	No		Not Supported. No setXData() function defined. We currently have no means, other than implicitly via the data model, to attach xdata to an interaction and no explicit methods of setting it (i.e., no setXData() function defined).
FirstHomeLocation				Not Supported
GetCurrentSwitch	_genesys.ixn.interactions[x].location.media_server	Auto
GetCurrentTServer	_genesys.ixn.interactions[x].location.control_server	Auto
CustomerSegment	_genesys.ixn.interactions[x].udata property ("CustomerSegment")	Auto
GetMediaType	_genesys.ixn.getMediaIntValue (_genesys.ixn.interactions[x].MediaFM.media)	Auto
GetRoutingPoint	_genesys.ixn.interactions[InteractionID].parties[InteractionID + '-1'].device	Auto		InteractionID is a system variable in Composer to keep track of the 'current' interaction
GetServiceObjective	_genesys.ixn.interactions[x].udata property ("ServiceObjective")	Auto
GetServiceType	_genesys.ixn.interactions[x].udata property ("ServiceType")	Auto
InformationDigits	_genesys.ixn.interactions[x].xdata (INFO_DIGITS) property	Auto
InteractionData	_genesys.ixn.interactions[x].udata	Auto
InteractionDataINT	_genesys.ixn.interactions[x].udata	Auto
LATA	_genesys.ixn.interactions[x].xdata (LATA) property	Auto
NPA	_genesys.ixn.nPA()	Auto		This function expects the ANI to be provided and so is not directly equivalent to that within IRD. As such, the IRD function would need to be replaced with something like this: _genesys.ixn.nPA(_genesys.ixn.interactions[x].voice.ani)
NPANXX	_genesys.ixn.nPANXX()
Orig	_genesys.ixn.interactions[InteractionID].voice.ani	Auto
OtherTrunk				Not Supported. Not Documented. Used in IRD 8.0.100.12.
PACCode	_genesys.ixn.interactions[x].voice.ced	Auto
PACType	_genesys.ixn.interactions[x].xdata (PAC_TYPE) property	Auto
RequestType		Auto
SetHomeLocation				Not Supported.
StateCode	_genesys.ixn.interactions[x].xdata (STATE_CODE)	Auto
ThisTrunk				Not Supported. Not Documented. Used in IRD 8.0.100.12.
UData	_genesys.ixn.interactions[x].udata	Auto
UDataINT	_genesys.ixn.interactions[x].udata	Auto
Update	_genesys.ixn.interactions[x].udata	Auto		May use _genesys.ixn.setuData()
UpdateBusinessData				Not Supported. Deprecated. May use _genesys.ixn.setuData()
UpdateInteractionData	_genesys.ixn.interactions[x].udata	Auto		May use _genesys.ixn.setuData()