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Glossary:Media Control Platform

The core component of the Genesys Voice Platform (GVP) 8.x that executes the actual voice applications in the GVP solution. In addition, it is used by other communication layer components, such as SIP Server, to provide broader customer service scenarios, such as agent interactions, and many other functions.


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Retrieved from "https://docs.genesys.com/Glossary:Media_Control_Platform (2019-05-22 04:39:12)"
This page was last modified on June 7, 2016, at 11:21.