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Media Control Platform

The core component of the Genesys Voice Platform (GVP) 8.x that executes the actual voice applications in the GVP solution. In addition, it is used by other communication layer components, such as SIP Server, to provide broader customer service scenarios, such as agent interactions, and many other functions.



Glossary

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Debugging in MCP

To use the GVP debugging feature of Composer, the Media Control Platform (MCP) must be configured in Composer Preferences. For more information, see the Media Control Platform, section in Callflow Post Installation.

This page was last edited on April 4, 2014, at 19:33.
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