Genesys Voice Platform

Also known as GVP. An open-source self-service platform that delivers VoiceXML applications across a variety of networks, by using local media processing in conjunction with industry-leading speech resources. Through GVP, callers are provided with highly personalized self-service offerings. GVP provides greater functionality than traditional Interactive Voice Responses (IVRs) through its extension of existing web personalization and the industry-standard programming language, VoiceXML. GVP also blends self-service with agent-assisted service.

For More Information About Composer In the Composer 8.1.4 Composer Deployment Guide About Composer In the Composer 8.1.5 Composer Deployment Guide Populating Outbound Contact Campaign Activity In the Genesys Info Mart Current Genesys Info Mart User's Guide General Deployment In the Orchestration Server 8.1.3 Orchestration Server Deployment Guide Populating Outbound Contact Campaign Activity In the Genesys Engage cloud Public Genesys Engage cloud Reporting Guide General Deployment In the Orchestration Server 8.1.4 Orchestration Server Deployment Guide

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