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Glossary:Data Mart

A subset of an organizational data store, oriented to a specific purpose or major data subject, that may be distributed to support business needs.
Genesys Info Mart extracts data from multiple Genesys data sources, such as Interaction Concentrator (ICON), Genesys Voice Platform Voice Application Reporter (GVP VAR), and Stat Server to produce a data mart for contact-center historical reporting.


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This page was last modified on November 18, 2013, at 18:00.