Genesys Info Mart

Provides an enterprise-wide view of customer interactions, system configurations, agent data, and application-level attached data for analysis through a data mart. For information about historical reporting with Genesys Info Mart, see Genesys CX Insights (GCXI) and Reporting and Analytics Aggregates (RAA).

For More Information Genesys Info Mart Overview In the Genesys Info Mart Current Genesys Info Mart Deployment Guide GIM Manager Help In the Genesys Info Mart Current Genesys Info Mart Manager Help

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