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Genesys Info Mart

Provides an enterprise-wide view of customer interactions, system configurations, agent data, and application-level attached data for analysis through a data mart. For information about historical reporting with Genesys Info Mart, see Genesys CX Insights (GCXI) and Reporting and Analytics Aggregates (RAA).


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This page was last edited on October 9, 2020, at 12:38.
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