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Web Services and Applications

Web Services and Applications

Web Services API Reference
Request Parameters
Return Values
Features
Services
Settings
Channels API
Query Agent State
Set Agent States Across all Channels
Set Agent State for a Particular Channel
CometD Notifications
Interactions API
Interactions API Operations
Interactions On E-mail Channel
Interactions On Chat Channel
Interaction Notifications
Users API
Skills API
Devices API
Contacts API
Calls API
Call Recording API
Agent Operations
Asynchronous Operations
Change Password
Reset Password
Presence
Call Control
Device/Channel Management
Asynchronous Telephony Operations Notifications
Queues API
Statistics API
List of statistics to be monitored
Workbins

Other guides

Web Services and Applications Deployment Guide
Web Services and Applications Configuration Guide

8.6.0 8.5.2 8.5.1

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Request Parameters

This page was last edited on October 31, 2023, at 13:30.

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