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8.5.216.07

Workforce Management Daemon Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/23/21 Update X


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Workforce Management

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • A new configuration option is introduced in the [Log] section of the WFM Daemon Application. The extended option enables additional log messages. See the following details:

    extended

    Section: Log
    Default Value: false
    Valid Values: true, false
    Changes Take Effect: Immediately
    Dependencies: none
    Introduced: 8.5.216.07

    Specifies whether or not WFM enables additional log messages related to session creation, notifications, and reporting.

    Set this option value to true to enable additional log messages.

    (WFM-32613)



Resolved Issues

This release contains the following resolved issues:


For monitoring purposes, WFM Daemon now adds logs to detect connection issues between WFM Daemon and WFM Server. (WFM-33613)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.216.07.

This page was last edited on May 18, 2021, at 16:49.
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