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Workforce Management Daemon Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/23/21 Update X

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Workforce Management

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

  • A new configuration option is introduced in the [Log] section of the WFM Daemon Application. The extended option enables additional log messages. See the following details:


    Section: Log
    Default Value: false
    Valid Values: true, false
    Changes Take Effect: Immediately
    Dependencies: none

    Specifies whether or not WFM enables additional log messages related to session creation, notifications, and reporting.

    Set this option value to true to enable additional log messages.


Resolved Issues

This release contains the following resolved issues:

For monitoring purposes, WFM Daemon now adds logs to detect connection issues between WFM Daemon and WFM Server. (WFM-33613)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on May 18, 2021, at 16:49.
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