8.5.216.03

Workforce Management Daemon Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
12/16/19	Update					X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

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WFM Daemon now sends email notifications as expected. Previously, agents incorrectly received an unusual number of duplicate emails in a short period of time. (WFM-32735)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.216.03.