8.5.216.07

Workforce Management Daemon Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/23/21	Update					X

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Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

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Workforce Management

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• A new configuration option is introduced in the [Log] section of the WFM Daemon Application. The extended option enables additional log messages. See the following details:

  extended

  Section: Log
  Default Value: false
  Valid Values: true, false
  Changes Take Effect: Immediately
  Dependencies: none
  Introduced: 8.5.216.07
  

  Specifies whether or not WFM enables additional log messages related to session creation, notifications, and reporting.

  Set this option value to true to enable additional log messages.

  (WFM-32613)

Resolved Issues

This release contains the following resolved issues:

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For monitoring purposes, WFM Daemon now adds logs to detect connection issues between WFM Daemon and WFM Server. (WFM-33613)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.216.07.