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Workforce Management API Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
07/31/15 General Platform Independent

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Releases Info

Product Documentation

Workforce Management

Genesys Products

List of Release Notes

What's New

This release includes only resolved issues.

Resolved Issues

This release contains the following resolved issues:

WFM API now supports verification of time-off limits for specific Time-Off types and verifies two limits for each type—the existing limit for all Time-Off types (the default setting in the Calendar > Time-Off Limits view) and the new type-specific Time-Off limits. Previously, WFM API supported only one limit per Team, Site, Activity, or Multi-Site Activity.

WFM API also calculates the available Time-Off slots, based on the requested or granted Time-Off type. WFM API calculates the correct number of Time-Off type slots, by checking two sets of limit values—one for all Time-Off types and another for specific Time-Off types. (WFM-22941)

The WFM Integration API Developer's Guide (JavaDoc) has been updated to include new Service, Method, and Class descriptions and remove obsolete Method descriptions. (WFM-22758)

Upgrade Notes

No special procedure is required to upgrade to release

This page was last edited on November 7, 2018, at 05:58.
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